Important: As an affiliate marketer, products are shipped directly by vendors. This policy provides general shipping information for products promoted on our website.
How Shipping Works
When you purchase products through our website:
- Products are shipped directly from the manufacturer or authorized distributor
- Shipping times and costs are determined by the vendor
- You will receive tracking information via email from the vendor
- Shipping inquiries should be directed to the vendor's customer service
Typical Shipping Times
United States
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days (if available)
- Rush Shipping: 1-2 business days (if available)
International Shipping
- Canada: 7-14 business days
- UK & Europe: 10-21 business days
- Australia & New Zealand: 12-25 business days
- Other Countries: 15-30 business days
Note: Shipping times are estimates and may vary based on location, customs processing, and vendor availability.
Order Tracking
Once your order ships:
- You will receive a shipping confirmation email
- The email will include a tracking number
- You can track your package on the carrier's website
- Common carriers: USPS, FedEx, UPS, DHL
Tip: Check your spam/junk folder if you don't receive tracking information within 24 hours of order confirmation.
International Orders
Important information for international customers:
- Customs: International orders may be subject to customs inspection and delays
- Duties & Taxes: You are responsible for any import duties, taxes, or customs fees
- Delivery Times: Can vary significantly based on customs clearance
- Restricted Items: Some products cannot be shipped to certain countries
Note: Customs fees, duties, and taxes are NOT included in the product price or shipping cost and are the customer's responsibility.
Need Shipping Assistance?
Company: RN Negocios Digitais LTDA
CNPJ: 48.911.984/0001-99
Address: Avenida Rui Barbosa, 932, Andar Superior, Sala Anexa, Centro, Tapejara - PR, 87430-000
Phone: +55 (53) 99990-4390
Email: admin@tedxgroup.com
Product Support: support@getsugarharmony.com