Shipping Policy - New Digital Horizons

Important: As an affiliate marketer, products are shipped directly by vendors. This policy provides general shipping information for products promoted on our website.

How Shipping Works

When you purchase products through our website:

  • Products are shipped directly from the manufacturer or authorized distributor
  • Shipping times and costs are determined by the vendor
  • You will receive tracking information via email from the vendor
  • Shipping inquiries should be directed to the vendor's customer service

Typical Shipping Times

United States

  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-3 business days (if available)
  • Rush Shipping: 1-2 business days (if available)

International Shipping

  • Canada: 7-14 business days
  • UK & Europe: 10-21 business days
  • Australia & New Zealand: 12-25 business days
  • Other Countries: 15-30 business days

Note: Shipping times are estimates and may vary based on location, customs processing, and vendor availability.

Order Tracking

Once your order ships:

  • You will receive a shipping confirmation email
  • The email will include a tracking number
  • You can track your package on the carrier's website
  • Common carriers: USPS, FedEx, UPS, DHL

Tip: Check your spam/junk folder if you don't receive tracking information within 24 hours of order confirmation.

International Orders

Important information for international customers:

  • Customs: International orders may be subject to customs inspection and delays
  • Duties & Taxes: You are responsible for any import duties, taxes, or customs fees
  • Delivery Times: Can vary significantly based on customs clearance
  • Restricted Items: Some products cannot be shipped to certain countries

Note: Customs fees, duties, and taxes are NOT included in the product price or shipping cost and are the customer's responsibility.

Need Shipping Assistance?

Company: RN Negocios Digitais LTDA

CNPJ: 48.911.984/0001-99

Address: Avenida Rui Barbosa, 932, Andar Superior, Sala Anexa, Centro, Tapejara - PR, 87430-000

Phone: +55 (53) 99990-4390

Email: admin@tedxgroup.com

Product Support: support@getsugarharmony.com